Head of Operations

Project and Role Overview

The School Education Department, Government of the Punjab, is implementing the 'Getting Results: Access and Delivery of Quality Education Services' (GRADES) project (Project ID: P176594) with assistance from the World Bank. This project aims to improve educational outcomes by increasing girls' and boys' participation rates from pre-primary to elementary grades and enhancing reading proficiency in primary grades of Punjab's public schools. We are seeking a dynamic and experienced individual to fill the position of Head of Operations to lead and manage the operational aspects of this crucial project.

Key Responsibilities

• Oversee and manage the day-to-day operations of the GRADES project, ensuring efficient and effective implementation of project activities.
• Develop and implement operational plans, policies, and procedures in alignment with project goals and World Bank guidelines.
• Coordinate with various stakeholders, including government departments, district education authorities, schools, and other partners.
• Monitor project progress, identify operational challenges, and propose solutions to ensure timely achievement of project deliverables.
• Lead and manage the operations team, fostering a collaborative and high-performance work environment.
• Ensure robust monitoring and evaluation systems are in place for tracking operational performance.
• Facilitate team building and contribute to organizational development understanding.

Qualifications

• At least, Master's degree or equivalent (sixteen (16) years of education) in Business Administration/ Project Management/ Engineering/ Environmental Sciences / Social Sciences / Public Administration / or any other relevant discipline, from a foreign or local university, duly recognized by the Higher Education Commission (HEC) of Pakistan.
• Project Management Professional (PMP) or any other relevant certification, shall be accorded due weightage.

Experience

• At least Twelve (12) years of documentary verifiable relevant experience, after acquiring stipulated qualifications, in public and/or private sector national/international organizations, preferably in education.
• A minimum of 3 years of experience working in Foreign-Aided Development Projects in a similar role.
• Must have team building and organizational development understanding.
• Due weightage shall be accorded to:
  • Prior knowledge of existing district systems being used across the province.
  • Comprehensive understanding of pedagogical approaches relevant to elementary schools, middle schools and field experience of public schooling systems in Punjab.
  • Familiarity with government structures, operations, and procedures.

Application Process

The detailed Terms of Reference (TOR) can be downloaded from https://schools.punjab.gov.pk. The selection will be made in accordance with the Open Competitive Selection of Individual Consultants of World Bank Procurement Regulations for IPF Borrowers, 2023.

Interested candidates should submit their Expression of Interest (EOI) with Curriculum Vitae (CV), copies of educational degrees, certificates, experience certificates, and CNIC by 26th May, 2025, during office hours (9:00 a.m. to 5:00 p.m.). Applications can be submitted through courier or in person to the following address:
Additional Secretary (Budget & Planning),
School Education Department (SED), Government of the Punjab,
11-A Lawrence Road, Lahore, Punjab, Pakistan.

Applicants should clearly mention the post applied for, relevant years of experience, and qualification at the top of their CV. If a face-to-face meeting is required, it will be done physically or virtually. For further information, please contact 042-99206560 during office hours (0900 to 1700 hours).

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