Officer Call Centre

Job Overview

PPCBL is hiring an Officer Call Centre. Apply for Officer Call Centre to handle customer complaints, inquiries, and maintain accurate call logs.

Key Responsibilities

• Efficiently manage inbound and outbound calls
• Handle customer complaints, inquiries
• Maintain accurate call logs, customer interaction records, and follow-up commitments
• Escalate complex or unresolved issues to supervisors or relevant departments within defined timelines, etc
• High flexibility for rotating shifts, including nights, weekends, and holidays
• Basic knowledge of MS Office and CRM/CMS systems

How to Apply

Interested candidates are required to submit the application through web portal https://hr.ppcbl.com.pk or send CV, to Head Human Resource Division, The Punjab Provincial Cooperative Bank Ltd, Head Office, Lahore at Shahrah-e-Quaid-e-Azam, 5-Bank Square, Lahore (Upto 03 Sep, 2026) in an envelope marked as 'Application for the post of ____'.

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