Wing Head – Collections & Recovery (VP / SVP)

Career Opportunity at National Bank of Pakistan

As one of the leading and largest banks in the country, the National Bank of Pakistan (NBP) is dedicated to supporting the financial well-being of the nation. In line with its strategy to become a future-fit, agile, and sustainable institution, NBP is looking for a talented and experienced professional to fill the position of Wing Head – Collections & Recovery. This role is based in Karachi within the Risk Management (Retail & Program Lending) department.

Key Qualifications and Experience

Applicants must meet the following criteria to be considered for this position:

Educational / Professional Qualification:

• Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC.
• Candidates having a Master's degree and/or any other relevant certification(s) will be preferred.

Experience:

• A minimum of 10 years of banking experience.
• Out of the total experience, at least 05 years must be in credit collections, specifically in Retail / Consumer and/or SME and/or Agri Financing.
• Preference will be given to candidates with experience working in large-scale/public sector organizations.

Required Skills and Expertise

The ideal candidate must possess the following skills:

• Strong leadership and people management abilities.
• Excellent interpersonal and communication skills.
• In-depth knowledge of collection systems, capacity planning, incentive plans, policies, and forecasting.
• Advanced problem-solving and decision-making capabilities.
• Knowledge of handling legal documents and litigation affairs.
• Sound understanding of Consumer, Agriculture & SME SBP Prudential Regulations.
• Proficiency with MS Office, data handling, and performing portfolio analysis.

Outline of Main Duties and Responsibilities

The Wing Head will be responsible for:

• Working closely with collections and legal teams to ensure smooth and compliant recovery processes.
• Maximizing business profitability by minimizing NPLs and credit losses.
• Managing the write-off portfolio to ensure maximum recovery.
• Developing and monitoring MIS for collections, productivity, and recoveries.
• Setting and achieving collection and recovery targets for both in-house and outsourced resources.
• Coordinating with external agencies and handling internal/external audits.
• Ensuring all reference materials and policies are available to staff.
• Ensuring loss prevention and maintaining strict control to reduce the delinquency ratio.
• Developing and delivering comprehensive training programs for all collection staff.

How to Apply

Interested candidates who fulfill the eligibility criteria are encouraged to apply online. Please follow the instructions below:

1. Visit the career portal at www.sidathyder.com.pk/careers.
2. Submit your application online within 10 working days from the date of the publication of this advertisement.
3. Only applications submitted through the specified website will be considered.

Please Note: Only shortlisted candidates who strictly meet the criteria will be invited for a panel interview. The employment will be on a contractual basis for three years, renewable based on performance. No TA/DA will be admissible for the interview. NBP is an equal opportunity employer.

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