Relationship Manager (OG III)

Job Overview

As 'The Nation's Bank', National Bank of Pakistan (NBP) is expanding its team and invites applications for the position of Relationship Manager - OG III in the Retail Banking division. This role is crucial for building and maintaining customer relationships, driving business growth, and ensuring high service quality. The positions are available in various cities across Pakistan, including Abbottabad, Gujranwala, Jhelum, Karachi, Kharan, Lahore, Quetta, Qila Saifullah, and Zhob. The employment is on a contractual basis for three years, with the potential for renewal.

Key Duties and Responsibilities

The main responsibilities of the Relationship Manager will include:

• Conducting daily customer visits to acquire new clients and service existing ones for both Conventional & Islamic Banking.
• Achieving assigned deposit targets and growing the deposit portfolio.
• Creating viable product plans based on customer needs, analyzing benefits, risks, and costs.
• Achieving cross-sell targets for bank products like consumer assets and insurance.
• Maintaining high service quality standards and ensuring customer retention.
• Resolving customer queries and issues efficiently.
• Managing and activating dormant accounts.
• Participating in customer contact drives and market storming activities.
• Ensuring compliance with banking laws, regulations, and internal SOPs.
• Handling audit requirements and implementing corrective measures.
• Performing any other responsibilities as assigned.

Eligibility Criteria

Candidates must meet the following criteria to be considered for this role:

• Education/Qualification: Minimum Graduation or equivalent from an HEC recognized local or international university/college. Preference will be given to candidates with a Master's degree.
• Age: Maximum 27 years as on the last date of application submission.
• Experience: Fresh graduates are encouraged to apply. However, candidates with 01 year of relevant banking experience in sales will be preferred.

Required Knowledge and Competencies

The ideal candidate should possess:

• Sales management and good interpersonal skills.
• Knowledge of banking and its products.
• Proficiency in Windows, MS Office, and databases.
• Geographical knowledge of the place of posting.
• Strong oral and written communication skills.

Application and Selection Procedure

Interested candidates are required to follow the application process below:

1. Visit the website www.sidathyder.com.pk/careers and apply online within 10 working days from the date of this advertisement's publication.
2. Candidates must complete all fields on the web portal and upload their updated CV, CNIC, latest passport-size picture, latest Educational documents (Mark sheet / Transcript), and Experience Letters (if any) in either Word or PDF format.
3. Candidates should apply for only one location.
4. Each attachment's size must be less than 10MB.
5. Incomplete applications or those received after the due date will not be considered.
6. Shortlisted candidates will be required to appear for a mandatory online test. Further processing may include group discussion and panel interviews.
7. No TA/DA will be admissible for the test/interview.
8. Upon selection, candidates will be required to serve at their initial place of posting for a minimum of three years, and no transfer requests will be entertained during this period.

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