Grm Officer

Vacancy Announcement

The Government of the Punjab, under the Punjab Human Capital Investment Project (PHCIP) and Punjab Social Protection Authority (PSPA), invites applications for the position of GRM Officer (Grievance Redressal Mechanism). This role is part of a World Bank-assisted project focused on improving social services in Punjab. The appointment is on a contract basis as per the Contract Appointment Policy 2004.

Role and Responsibilities

The GRM Officer will manage the grievance redressal mechanism for the project. Specific duties, required experience, qualifications, and skills are detailed on the official websites: www.pspa.punjab.gov.pk/careers, www.phcip.com.pk/careers/, or www.jobs.punjab.gov.pk.

Application Process

1. Apply online via the Punjab Job Portal: www.jobs.punjab.gov.pk.
2. MANDATORY: Submit a hard copy application via post/courier including:
- Printout of the submitted online application (with job application reference number or confirmation e-mail from the portal).
- Detailed CV.
- One passport-size photograph.
- Attested copies of CNIC, Educational Certificates, Degrees, and Experience Certificates.
3. Mention 'GRM Officer' clearly on the envelope.
4. Ensure the application reaches the designated address by the deadline.< Late applications will not be accepted.
5. Separate applications are required for each post if applying for multiple positions.
6. Only shortlisted candidates with verified qualifications/experience will be interviewed. No TA/DA is provided.

Deadline and Address

Complete applications (online submission + hard copy arrival) must be received by May 16, 2025 (Friday).

Send Hard Copies To:
Project Director
Project Management Unit (PMU)
Punjab Human Capital Investment Project (PHCIP)
Punjab Social Protection Authority (PSPA)
78-79, D Block, Wahdat Road, New Muslim Town, Lahore

Submit Application

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