Customer Service Representative

Job Overview

Vanguard is looking for a Customer Service Representative to join our remote Pakistan team supporting a social housing company. You will be responsible for making outbound calls to service users (tenants), asking structured questions, and gathering feedback about the services they receive.

Key Responsibilities

• Make outbound calls to service users (tenants).
• Ask structured questions and gather feedback about the services received.
• Accurately record responses and prepare clear feedback reports.
• Highlight any concerns requiring further attention.

Requirements & Skills

• Excellent spoken English.
• Strong communication skills.
• Customer service experience preferred.
• Must be confident and professional on the phone and able to communicate comfortably with people from different backgrounds.

How to Apply

To apply for the Customer Service Representative position, please drop your resume at [email protected].

Submit Application

Get your application noticed! Upload your CV/resume, and we'll connect you with the employer.

Advertisement Image