Offered Salary: 100,000 - 150,000 PKR Age: 18 - 30 years Gender: Both Skills Level: Expert Location: Karachi, Sindh Organization: National Bank of Pakistan Posted on: 2026-08-30

Job Overview

National Bank of Pakistan invites applications for the position of Digital Banking Officer - Debit Cards (OG-III / OG-II) based in Karachi. The role requires managing the debit card portfolio, supporting product execution, and ensuring compliance with regulatory frameworks.

Educational and Professional Qualification

Minimum Graduation or equivalent from a local or international university / college / institute recognized by the HEC of Pakistan
Candidate having Bachelor's and / or Master's (recognized by the HEC) in Computer Science and / or relevant field would be preferred

Experience Required

Minimum 02 years of experience in Banking and / or Financial Institution(s) and / or Telecom and / or Fintech, out of which minimum 01 year of experience in Debit Cards and / or Credit Card and / or Digital Payments and / or Payment Schemes
Candidate having experience in Debit Card and payment ecosystems would be preferred

Other Skills / Expertise / Knowledge Required

Strong analytical and technical skills
Strong leadership and communication skills
Understanding of products & services offered in Digital Banking
Understanding of Digital Banking regulations, governance and compliance framework etc.

Outline of Main Duties / Responsibilities

To assist in the day-to-day management of the Bank's Debit Card portfolio and support the execution of product initiatives aimed at increasing card acquisition, activation, usage, and customer engagement
To support the implementation of debit card product strategies, campaigns, and business plans to achieve assigned growth and transaction targets
To coordinate with internal stakeholders to facilitate the launch of new debit card features, enhancements, and value-added services
To monitor debit card portfolio performance, including card issuance, activation, transaction volumes, POS usage, e-commerce usage, and customer adoption trends
To prepare and analyze regular management reports, dashboards, and MIS related to debit card business performance and Key Performance Indicators (KPIs)
To assist in the planning and execution of customer campaigns, promotional offers, cashback programs, merchant discounts, and awareness initiatives to increase debit card usage
To coordinate with Marketing, Branch Banking, Digital Banking, Operations, and Technology teams to ensure successful implementation of debit card initiatives and campaigns
To support merchant acquisition and partnership initiatives by coordinating with relevant teams and tracking campaign performance and customer uptake
To monitor customer feedback, complaints, and service-related issues pertaining to debit cards and coordinate with concerned departments for timely resolution
To assist in identifying opportunities for product enhancement by conducting market research, competitor analysis, and customer behavior assessments
To ensure compliance with internal policies, operational procedures, and regulatory guidelines issued by the State Bank of Pakistan (SBP)
To support the monitoring of fraud trends, transaction disputes, chargebacks, and operational risks related to debit card products and escalate concerns where necessary
To coordinate User Acceptance Testing (UAT), system enhancements, and product change requests to ensure successful implementation of debit card-related projects
To maintain effective coordination with card processors, payment networks, and internal support teams to ensure smooth operations and service delivery
To stay updated on developments in the payments industry, Digital Banking trends, and regulatory changes to support continuous improvement of the debit card business
To perform any other assignments and responsibilities as assigned by the Unit / Wing Head Debit & Digital Cards

How to Apply

Interested candidates may visit the website www.sidathyder.com.pk/careers and apply online within 10 working days from the date of publication of this advertisement as per given instructions. Applications received after due date will not be considered in any case.

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